Frequently Asked Questions
Everything you need to know about your next tech upgrade.
What kind of warranty comes with my electronics?
All products purchased from Canvas Store include a standard 12-month manufacturer warranty. We also offer extended protection plans at checkout for added peace of mind.
How long does shipping take for high-value items?
Standard shipping typically takes 3-5 business days. For high-value electronics, we use insured premium couriers and require a signature upon delivery to ensure your package arrives safely.
What is your return policy for opened gadgets?
You can return items within 30 days of delivery. Please note that opened electronics may be subject to a 15% restocking fee unless the item is found to be defective.
Do you offer technical support for setup?
Yes, our dedicated tech team is available via live chat and email from 9 AM to 6 PM EST to assist you with device configuration and troubleshooting.
Are the products sold on Canvas Store authentic?
Absolutely. We are an authorized retailer for all brands featured on our site, ensuring that every product is 100% authentic and brand new in original packaging.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and flexible financing options like Affirm and Klarna, allowing you to pay for your tech in easy monthly installments.